
Terms and Conditions
* Penelope Petstop is police checked & fully insured with Cliverton insurance. However, we do recommend that you also have adequate insurance cover for your pets. Vet bills are the owners responsibility. You must inform Penelope Petstop if any of the information held by us about you or your animals change.
* 'Penelope Petstop' takes pride in the care of any animal in our charge. however, we cannot be held responsible for any loss, accidents, injury or death caused to any animal whilst in our care when all necessary precautions have been adhered to.
* Where possible dogs are walked in groups of no more than 4 - 6. Dogs must be non - aggressive and sociable with humans and other dogs. Dogs can be walked off- lead if authorised by the owner and the dog proven trustworthy.
* Sorry but we do not take un-neutered dogs over 9 months or bitches in season for group walks or home boarding.
* We strongly recommend that all dogs have an up to date vaccination record including kennel cough.
Also your dog/ cat should be on a regular flea and worm programme.
* Cancellations must be made at least 24 hrs prior to commencement of service to avoid charges. For long term bookings a deposit is required to secure place.